Shipping policy

Shipping Policy – TheOzia

At TheOzia, we are committed to delivering your orders quickly and safely across the Kingdom of Saudi Arabia.

Payment Method

We currently accept payments through bank cards only. Cash on Delivery (COD) is not available at this time.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

* Standard Shipping داخل المملكة: 2–5 business days
* Delivery times may vary depending on the city or region

Shipping Fees

* Shipping fees are calculated at checkout
* Free shipping may be offered on orders above a certain amount (as announced on the website)

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment.

Delays

Delivery may be delayed due to factors beyond our control (such as weather conditions or courier issues). We appreciate your understanding.

Incorrect Address

Please ensure that your shipping address is accurate. TheOzia is not responsible for orders delivered to incorrect addresses provided by the customer.

Contact Us

If you have any questions regarding shipping, please contact us through our Contact Us page or email